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| Old Pueblo Traders | |
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Old Pueblo TradersOld Pueblo Traders® began in 1946 as a direct mail retailer of fine Southwestern fashions, moccasins, and Native American crafts and jewelry. We served customers from across the United States, many who discovered us in our small store on Country Club Road while vacationing in Tucson, Arizona. Courteous service, unique selection, and fair pricing won us a loyal following, and we count some of those original patrons among our customers of today.
As the times changed, so did we. Our focus shifted from crafts and jewelry to fashions and shoes, and broadened beyond the Southwest. By the 1960's, we were showing all the latest styles in a large, full-color glossy /link/product-pick/old-pueblo-traders/ that was mailed across the country to thousands of customers. By 1990 that number had grown to millions and the changes came fast and furiously, as we relocated our business to a larger office/warehouse/customer service campus that today accommodates about 1,000 associates. However much we may have grown over the years and changed with the times, our philosophy on customer service is just the same as it was in 1946. Your satisfaction is always our first priority. We believe in this concept so strongly, we are willing to spell out our commitments to customer service and publish them in our /link/product-pick/old-pueblo-traders/s and here on our website. Read for yourself and rest assured you will love the way you are treated at Old Pueblo Traders®. Commitment #1: to sell quality merchandise. We use superior fabrics, better construction methods, and accurate sizing that runs true. Then we inspect overall quality to make sure you get the best product. This gives us the Quality Advantage over our competitors. Commitment #2: to provide affordable, easy-care fashions. Count on us for everyday fair value, plus price cuts that make it easy to save. Discover fashions from your favorite makers plus our own exclusive lines, including Vicki Wayne's®, so you know you're getting the best in quality and style for your dollars. Commitment #3: to offer the best collection of comfort shoes around. We begin with quality famous makers, who design their shoes for style and comfort. Then we offer them in a full range of sizes and widths, at prices that mean terrific value. That's been our equation for success for 56 years. Commitment #4: to react quickly to every order. We've invested in updating our order-taking systems and distribution center to ensure that your order is on its way speedily. We handle each package quickly and carefully - in-stock items are shipped within 2 business days. Commitment #5: to employ courteous, capable Customer Service Representatives. Count on "go the extra mile" service every time you call. Our helpful staff is ready to take your order 7 days a week. Every service-order taking, AMO Credit questions, customer service is just a toll-free call away. (Contact us.) Commitment #6: to offer valued customers our own easy AMO Credit. "Buy now, pay later" is the key to convenient AMO Credit shopping. Over one million cardholders enjoy exclusive merchandise offerings, deferred billing, low monthly payments, detailed statements, and President's Club membership.
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